Frequently Asked Questions
Everything you need to know about celebrating culture and community.
What is the typical shipping timeframe for my order?
Most orders are processed within 1-2 business days. Standard shipping typically takes 3-7 business days depending on your location within the United States.
Do you offer international shipping?
Currently, we primarily ship within the United States and its territories. For specific international inquiries, please contact our customer service team for a custom quote.
What is your return policy for damaged items?
We take great pride in our product quality. If your item arrives damaged, please contact us within 15 days of receipt to arrange for a replacement or a full refund.
Can I track my order once it has been shipped?
Yes, once your order leaves our warehouse, you will receive an email confirmation containing a tracking number and a link to monitor your delivery progress.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as secure payments via PayPal and Apple Pay.
Are your products created by African American artists?
Yes, we are dedicated to authentic representation. The vast majority of our designs and artworks are created by talented African American artists to ensure cultural integrity.